I. Pre-Listening Exercises [Top]

Make a list of all of the reasons why a person may not be able to take a call (e.g., she’s out of the office, he’s on another line, etc.)

HELPFUL TIP: Be sure to repeat the caller’s name, number, and message before you hang up to confirm that you have the correct information.

II. Listening Exercises [Top]

Listen to the conversation by pressing the “Play Audio” button and answer the questions. Press the “Final Score” button to check your quiz.

1. What is the name of the caller?
A. Nick
B. Nate
C. Neil

2. According the girl, her father:
A. is not home.
B. is on another line.
C. can’t come to the telephone.

3. What is the man’s telephone number?
A. 598-7482
B. 587-4728
C. 589-7248


4. The man tells the girl:
A. that he will call again sometime after 7:00 PM.
B. to ask her father to call him later.
C. that he will drop by around 8:30 PM.


5. What does the girl refuse to tell the caller?
A. her age
B. her name
C. her address




Score =
Correct answers:


Little Girl: Hello.
Caller: He, he.., hello? Uh, yeah. Is . . . uh . . . your dad home?

Little Girl: Just a minute please.

Older Sister: Hello.

Caller: Uh . . . yeah . . . uh hello? Yeah, um . . . is . . . uh . . . Nick home please?

Older Sister: Oh, he can’t come to the phone right now.

Caller: Okay, well, um, yeah, I need to talk to your dad. Um, yeah, could you . . . um . . . take a message?

Older Sister: Yeah.

Caller: Yeah. This is . . . my name’s Nick Johnson. And if . . .

Older Sister: The phone number?

Caller: Yeah if you could tell him. Yeah, the phone number is 589 [Uh-huh] 7248.

Older Sister: 589-7248?

Caller: Yeah, right and if you could tell him to call me tonight between 7:00 and 8:30?

Older Sister: Okay.

Caller: Alright, and uh. Now, I think . . . are you his daughter?

Older Sister: Yeah.

Caller: Yeah, now what’s your name?

Older Sister: I . . . I’m not supposed to tell that.

Caller: Ah, that’s really smart. Alright, well just tell him I called.

Older Sister: (O)kay.

Caller: Okay, bye.

Older Sister: Bye.

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