I. Pre-Listening Exercises [Top]
Make a list of all of the reasons why a person may not be able to take a call (e.g., she’s out of the office, he’s on another line, etc.)
HELPFUL TIP: Be sure to repeat the caller’s name, number, and message before you hang up to confirm that you have [...]

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I. Pre-Listening Exercises [Top]

Suppose you have been invited to a party. How would you dress for the occasion? What types of fashionable clothing can you purchase at local stores or even online clothing stores?
HELPFUL TIP: If you are invited to a party, be sure to ask what the dress is for the [...]

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I. Pre-Listening Exercises [Top]

What are the kinds of questions you ask when meeting someone for the first time? Would you ask different questions depending on the age, social status, and gender of the person to whom you are speaking? Write down your ideas before you listen to the conversation.
HELPFUL TIP: When you [...]

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I. Pre-Listening Exercises [Top]

When listening to a description of a lost child, what kinds of information would you expect to hear (e.g., the child’s name)?
HELPFUL TIP: Visiting amusement parks with your family can be fun. Just be sure you decide on a meeting place in case you get separated.

II. Listening Exercises [...]

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I. Pre-Listening Exercises [Top]

Finding discount plane tickets and cheap tours is only the first step to traveling abroad. Once you arrive at your destination, what things would you expect to do when passing through immigration and customs in a foreign country?
HELPFUL TIP: Nowadays, global travel is commonplace for pleasure or business; [...]

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I. Pre-Listening Exercises [Top]

Finding a cheap hotel is important to budget travelers, whether for a Hawaiian honeymoon, adventure travel, or for business. How do you find a budget hotel: online through a hotel reservation Website, in a guidebook, or in the phone book? What questions would you ask if you called [...]

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I. Pre-Listening Exercises [Top]

Finding good restaurants usually isn’t a problem for language students; ordering at one can be if you don’t know appropriate language expressions. What kinds of questions and expressions would you expect to hear between a customer and a server?
HELPFUL TIP: Don’t be afraid to ask questions about the [...]

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